A CPD Certified Training Course

Certified Administration Manager

Administration and Office Management Best Practices

Certified & Accredited By

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Why Choose Us

The Certified Administration Manager training course develops the practical confidence and strategies required to handle varied office management responsibilities effectively. It is relevant to both new and experienced office managers who may feel overwhelmed by the demands of today’s workplace. Participants build on their existing intelligence, responsibility and interpersonal skills to achieve a higher standard of professional excellence. They gain straightforward methods for completing work on time, creating synergistic relationships and pursuing professional development goals with greater ease.

The course provides a fresh perspective on personal capability and the office management role, beginning with a foundation of self-knowledge. It explores in depth the factors that enable individuals to thrive, alongside those that hold them back. Participants learn to work credibly and confidently with anyone at any level, using communication that is calm, clear and assured. They also strengthen time and task management to meet daily demands and long-term goals with minimum stress and maximum job satisfaction.

This Certified Administration Manager training course will highlight:

Managing time and tasks to minimise stress and maximise success
Organising the workspace efficiently
Using technology effectively
Communicating calmly, clearly and confidently with anyone
Releasing limiting beliefs and patterns to become more creative, confident and capable
Applying practical methods to make better decisions, think creatively and solve problems

Why Choose Certified Administration Manager

Course Goals

What are the Goals?

Upon completing this Certified Administration Manager training course, participants will be able to:

Set priorities and handle multiple tasks while meeting every deadline
Adopt a Manager's mindset when planning, making decisions and resolving problems
Control their thoughts and emotions to enhance self-confidence and self-empowerment
Communicate assertively and effectively across all levels and in every situation
Handle paperwork, diaries, meetings, presentations and phones with greater effectiveness

Who is this Training Course for?

This Certified Administration Manager training course is designed for:

Administration Managers
Administrative Services Managers
Office Managers
Senior Administrators
Administrative Supervisors
Executive Administrators
Office Administration Team Leaders
Business Support Managers
Corporate Services Managers
Administration Coordinators

Learning Approach

How will this Training Course be Presented?

This practical, interactive training course will use learning methods suited to every type of learning preference. Participants will complete group and pair activities alongside individual exercises, and everyone will have the chance to discuss their workplace challenges within a supportive environment. There will also be an opportunity to practise assertive communication skills through role-play and deliver a presentation near the end of the week.

The Course Content

Time and Task Management

Excellent office management – what does it look, sound and feel like?
The Reality Model – how to get the results you want
10 timeless principles of successful time and life management
Working smarter not harder with high leverage activities
Using technology to manage your time and tasks effectively

Self-Management

Overcoming internal blocks, habits and the beliefs that hold you back
Quantum Theory: How we create our own reality with consciousness
How to stop reacting from emotion and start responding with emotional intelligence
Overcoming ego and developing real self-confidence and self esteem
Staying calm and clear in the midst of chaos, conflict and change

Communication Skills

Identity different styles of communication in yourself and others
Overcoming fear and becoming a clear and direct communicator
Managing conflicts through a win-win approach
Listening skills – seeking to understand before being understood
Understanding different personality types and how to deal with them

Brain Skills

Mind Mapping techniques for every occasion
Planning skills – using a Gannt chart to manage small projects
Creativity and problem solving techniques
Rational and Intuitive Decision-Making tools
Whole Brain development

Career Management

Develop your own brand as a professional
Using phone and email and social media effectively
Body Language – understanding others and projecting a positive self-image
Planning and presenting your ideas confidently in front of an audience
Creating excellent power point presentations that people remember

Recognition

Certificate

• Wallstreet Development Academy Certificate of Completion for delegates who attend and complete the training course.

Qualifications & Endorsements

Accreditation

Wallstreet Development Academy is proud to offer an extensive portfolio of training programs officially recognized by The CPD Certification Service. This certification ensures that our courses adhere to the highest global standards, providing verified Continuing Professional Development (CPD) credits.

Frequently Asked Questions

The course covers administration and office management best practices. It focuses on the management of administrative and office functions. The course content is framed around the responsibilities associated with an administration manager role.

The course is designed around the professional responsibilities of administration managers and people involved in office management. It may also be relevant to those seeking a broader understanding of administrative management best practices. The available course information does not specify particular job titles, experience levels, or entry requirements.

Yes, office management best practices are a stated focus of the course. They are addressed alongside broader administration management practices. This combination reflects the course subtitle, Administration and Office Management Best Practices.

The course can support an administrative management role by providing a best-practice focus for administration and office management. It is positioned to help learners understand the management perspective behind these functions. No specific workplace outcomes or performance measures are stated in the available information.

You will learn about best practices in administration and office management. The course addresses how administrative work and office management relate within a management role. Specific topics or learning objectives are not provided in the available course information.

The training focuses on skills related to managing administration and office functions. Its stated emphasis is on applying best practices in these areas. The available course information does not list individual technical or interpersonal skills.

The course focuses on both administration and office management. Its title centres on the administration manager role, while its subtitle explicitly includes office management best practices. The two areas are therefore presented as connected parts of the course.

The course title includes the word “Certified,” but the available information does not specify the certification awarded or any accrediting body. It also does not state assessment or completion requirements. Prospective learners should refer to the full course details for confirmation of these points.