An Intensive Professional
Development Training Course on

Leadership for Administrative Professionals

Manage your Time, Tasks, Team and Yourself
with Clarity, Calmness and Confidence

Course Options

How would you like to proceed?

Need a tailored solution or group booking discount? Contact our course advisors.

Why Choose Us

The Leadership for Administrative Professionals training course develops the practical leadership skills needed to succeed in a dynamic workplace. Administrative professionals play a central role in organisational coordination, communication and execution. This course builds the confidence and capability to lead effectively from an administrative position. Participants learn to demonstrate leadership regardless of whether they hold formal authority.

The course addresses both the internal and external dimensions of effective leadership. Participants develop influence through a clear vision, confident communication, emotional intelligence and personal example. Leadership styles, time management strategies and team-building techniques support a positive, productive office culture. Practical approaches to problem solving, decision making and collaboration help participants manage change, inspire motivation and deliver measurable results beyond routine task management.

This Leadership for Administrative Professionals training course will highlight:

Leading confidently without relying on formal authority
Influencing others through clear vision and communication
Applying emotional intelligence and personal example
Using leadership styles and time management strategies
Building effective teams and a productive office culture
Strengthening problem solving, decision making and collaboration

Why Choose Leadership for Administrative Professionals

Course Goals

What are the Goals?

The Leadership for Administrative Professionals Training Course is designed to enhance leadership skills, communication effectiveness, and professional confidence in administrative positions. Upon completing this training course, participants will have gained practical tools for influencing decisions, managing relationships, and dealing with workplace challenges clearly and professionally.

By the conclusion of this training course, participants will be able to:

Drive positive change and shape decisions, including in situations involving resistance or uncertainty
Successfully manage changing roles, responsibilities, resources, and professional relationships
Use structured approaches to prioritisation and time management to achieve goals consistently
Assess and manage conflict, workplace politics, and difficult behaviours with confidence
Employ emotional intelligence and active listening skills to improve collaboration in the workplace
Communicate with assertiveness and diplomacy across diverse personality types and cultures
Reach informed decisions and resolve problems through the use of structured leadership tools

Who is this Training Course for?

This Leadership for Administrative Professionals training course is designed for:

Administrative Professionals
Executive Assistants
Personal Assistants
Administrative Assistants
Office Managers
Administrative Coordinators
Office Administrators
Senior Secretaries

Learning Approach

How will this Training Course be Presented?

The Leadership for Administrative Professionals Training Course uses a highly practical and interactive delivery style to maximise participant engagement, comprehension, and retention. Proven adult learning methods are incorporated throughout the training course to link theoretical concepts with real-life workplace scenarios.

Participants will benefit from:

Collaborative learning and interactive group discussions
Practical exercises completed individually and in teams
Case studies based on genuine administrative leadership challenges
Role-playing activities to practise conflict management and communication skills
Structured facilitator input and video-based learning
Practical resources, including mind mapping, decision-making models, and planning frameworks

Over the five-day training course, participants will gradually expand their leadership toolkit, increase their self-confidence, and create actionable strategies for immediate application in their professional roles.

The Course Content

The Administrator as Leader

Setting the direction for your office and team
Choosing the right leadership styles for every situation
The difference between managers and leaders
How to think, feel and act like a leader
How to demonstrate authority diplomatically
How to create your office culture and overcome resistance to change

Confident, Clear and Considerate Communication

Common communication styles
How to be an assertive communicator
Understand personality typesand handling difficult behaviours
Confident body language and voice usage
Gender and cultural considerations in communication
Running meetings that get results

Working with Others

Coaching Skills and giving feedback
Managing conflict and learning to listen
Delegating and working with an assistant
Building a positive motivated team
Mastering office politics
Giving dynamic and influential presentations

The Leader Tool Box

Making better decisions faster
Mind Mapping for improved creativity, problem solving, planning and decision making
Planning events and projects
Creativity and problem solving for you and your team
Attending conferences and networking events
Creating a green workplace

The Self Managing Leader

Developing self belief and self confidence
The power of sub-conscious mind
Using emotional intelligence at work
The 8 habits of highly effective leaders
Where to go next? Lifelong learning and career development

Recognition

Certificate

• Wallstreet Development Academy Certificate of Completion for delegates who attend and complete the training course.

Collaborations

In Partnership With

Frequently Asked Questions

You will learn how to approach leadership while managing your time, tasks, team and yourself. The course focuses on helping administrative professionals work with greater clarity, calmness and confidence. It connects personal effectiveness with the practical leadership demands of an administrative role.

The course covers four core areas: managing your time, your tasks, your team and yourself. These areas are addressed through the broader theme of leadership for administrative professionals. The course aims to support a clear, calm and confident approach to daily responsibilities.

Yes, task management is one of the course’s central areas of focus. It is considered alongside time management, team leadership and self-management rather than as an isolated skill. This integrated approach is intended to help administrative professionals manage responsibilities with clarity and confidence.

The course directly includes managing yourself as one of its four main focus areas. It presents self-management as part of effective leadership alongside managing time, tasks and a team. The emphasis is on handling these responsibilities with clarity, calmness and confidence.

This course is designed for administrative professionals who want to strengthen their leadership capabilities. It is relevant to those responsible for coordinating their own work, handling tasks and supporting or managing a team. The emphasis is on becoming clearer, calmer and more confident in these responsibilities.

The course addresses time management as a key part of effective leadership for administrative professionals. It links the management of time with the need to handle tasks, team responsibilities and personal effectiveness. The intended outcome is a more clear, calm and confident approach to using time.

Yes, managing your team is included as a core part of the course. The training places team management within the wider leadership responsibilities of administrative professionals. It also connects team leadership with managing time, tasks and yourself calmly and clearly.

The course aims to build leadership and management skills relevant to administrative professionals. Its focus includes managing time, organising tasks, handling team responsibilities and managing yourself. Across these areas, it seeks to develop greater clarity, calmness and confidence.