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Managing Employee Performance, Behaviour & Attitudes

Developing Practical Skills to Address Performance Concerns, Challenging Behaviour and Workplace Attitudes

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Why Choose This Course

The Managing Employee Performance, Behaviour & Attitudes training course equips managers and leaders to address workforce performance, conduct and attitudes effectively. It examines the practical skills and knowledge required to manage these areas within a dynamic workplace. Participants explore current management strategies and recognised best practices for developing a high-performance team culture. The course also considers how effective performance management supports organisational objectives and a productive working environment.

Leaders will examine the psychological drivers of employee behaviour and how these influence motivation, individual performance and organisational results. They will develop tools for addressing performance challenges and strengthening employee engagement through communication, feedback and emotional intelligence. The course supports technical experts moving into leadership roles, as well as managers seeking to refine their people management capabilities. Its focus on human behaviour, performance dynamics and leadership techniques encourages personal and professional growth while improving team and organisational performance.

This Managing Employee Performance, Behaviour & Attitudes training course will highlight:

  • Managing employee performance, behaviour and attitudes effectively
  • Applying current management strategies and recognised best practices
  • Creating a high-performance culture within teams
  • Understanding the psychological drivers of employee behaviour
  • Addressing performance challenges through communication, feedback and emotional intelligence
  • Strengthening leadership capabilities and people management skills
Why Choose Managing Employee Performance, Behaviour & Attitudes
Course Goals

What are the Goals?

Upon completing the Managing Employee Performance, Behaviour & Attitudes Training Course, participants will be able to:

  • Comprehend the core principles of performance management
  • Identify the factors that contribute to declining performance and understand how to address them
  • Assess group dynamics and how they affect team performance
  • Distinguish talent management from succession planning
  • Recognise and apply essential Emotional Intelligence (EI) competencies
  • Build a business case for effective performance appraisals

Participants will acquire practical skills and strategies that can be applied immediately within their roles to promote team success and enhance organisational performance.

Who is this Training Course for?

This Managing Employee Performance, Behaviour & Attitudes training course is designed for:

  • HR Managers
  • HR Business Partners
  • Employee Relations Managers
  • Performance Management Specialists
  • Learning and Development Managers
  • Department Managers
  • Line Managers
  • Team Leaders
  • Supervisors
  • People Managers
Learning Approach

How will this Training Course be Presented?

The Managing Employee Performance, Behaviour & Attitudes Training Course uses a range of established adult learning approaches to maximise comprehension and participation. These methods include:

  • Trainer-facilitated interactive sessions and group discussions
  • Practical exercises and real-world case studies
  • Hands-on learning through role-play and small-group activities
  • Brief video presentations followed by feedback sessions
  • Individualised coaching and feedback aligned with each participant’s development requirements

The course equips participants with practical techniques and tools they can use immediately within their roles, creating an enduring effect on their performance management capabilities.

The Course Summary & Outline

  1. Day 1
    Understanding Yourself and Others
  2. Day 2
    Performance Improvement Planning (PIP)
  3. Day 3
    Driving Performance through Talent Management
  4. Day 4
    Giving Feedback and Making Appraisal Work
  5. Day 5
    Dealing with ‘Difficult’ People
Recognition

Certificate

Delegates who successfully complete the Managing Employee Performance, Behaviour & Attitudes training course are awarded the Wallstreet Academy Certificate of Completion, recognising their achievement and commitment to professional development. Participants receive 25–30 credits, with the final allocation based on their verified attendance throughout the course.

Each Guided Learning Hour represents 60 minutes of attendance. Attendance is documented in line with the quality management principles of ISO 9001:2015, supporting accurate and consistent record-keeping.

Frequently Asked Questions

This course focuses on managing employee performance, behaviour and attitudes in the workplace. It addresses the people issues and difficulties that can arise when these areas need attention. The course keeps its focus on workplace employee management challenges.

Yes. Key outcomes of this course include: comprehend the core principles of performance management; identify the factors that contribute to declining performance and understand how to address them; assess group dynamics and how they affect team performance. Participants explore current management strategies and recognised best practices for developing a high-performance team culture.

Participants explore current management strategies and recognised best practices for developing a high-performance team culture. The course also considers how effective performance management supports organisational objectives and a productive working environment. Key topics include Understanding Yourself and Others, Performance Improvement Planning (PIP), Driving Performance through Talent Management and Giving Feedback and Making Appraisal Work.

The course is intended to build capability in managing employee performance, behaviour and attitudes. It also supports a more focused approach to handling people-related difficulties at work. The provided information does not identify specific tools, models or assessment methods.

The Managing Employee Performance, Behaviour & Attitudes training course begins by examining human behaviour in the workplace, including individual differences, personality, perception, attitudes and emotional intelligence. The programme covers Understanding Yourself and Others, Performance Improvement Planning (PIP), Driving Performance through Talent Management, Giving Feedback and Making Appraisal Work and Dealing with ‘Difficult’ People.

Yes. The Managing Employee Performance, Behaviour & Attitudes training course equips managers and leaders to address workforce performance, conduct and attitudes effectively. It examines the practical skills and knowledge required to manage these areas within a dynamic workplace. Key topics include Understanding Yourself and Others, Performance Improvement Planning (PIP), Driving Performance through Talent Management and Giving Feedback and Making Appraisal Work.

Leaders will examine the psychological drivers of employee behaviour and how these influence motivation, individual performance and organisational results. They will develop tools for addressing performance challenges and strengthening employee engagement through communication, feedback and emotional intelligence. Key topics include Understanding Yourself and Others, Performance Improvement Planning (PIP), Driving Performance through Talent Management and Giving Feedback and Making Appraisal Work.

This course is designed for HR Managers, HR Business Partners, Employee Relations Managers, Performance Management Specialists, Learning and Development Managers and Department Managers. Participants explore current management strategies and recognised best practices for developing a high-performance team culture.