The Measuring AI ROI: Building the Business Case and Scaling AI Value training course equips participants to assess AI investments, develop credible business cases and determine whether value can scale responsibly. Organisations pursue AI to increase productivity, strengthen decision-making, improve customer experience and create new services. However, a promising demonstration alone does not establish business value. Leaders must understand each initiative’s costs, affected outcomes and whether improvements can be sustained across a team or organisation.
Assessing AI return on investment involves more than comparing software fees with projected time savings. A robust business case covers implementation, integration, data preparation, training, human review and ongoing operations, supported by a credible baseline. This baseline captures current time, cost and performance, alongside what would occur without the proposed AI solution. Participants will define measures for financial and non-financial benefits, including faster service, greater consistency and improved decisions, and build a framework for a selected use case. They will also calculate alternative ROI scenarios and specify the evidence required to stop, improve or scale an initiative. The course concludes with portfolio-level prioritisation and a roadmap for responsibly expanding AI value.
This Measuring AI ROI: Building the Business Case and Scaling AI Value training course will highlight:
- Selecting suitable AI opportunities and developing use-case measurement frameworks
- Establishing baselines for current time, cost, performance and no-AI outcomes
- Accounting for implementation, integration, data, training, review and operational costs
- Measuring financial and non-financial benefits using clear evidence
- Calculating alternative ROI scenarios to inform stop, improve or scale decisions
- Prioritising AI initiatives at portfolio level and planning responsible expansion