Course Finder In-House Training About Us
A PMI Approved Training Course

Operational Excellence in Project Management During and After Crisis

Achieving Organisational Strategy

Certified & Accredited By
PMI
Course Options

How would you like to proceed?

Need a tailored solution or group booking discount? Contact our course advisors.

Why Choose Us

The Operational Excellence in Project Management During and After Crisis training course provides project managers, team leaders and technical professionals with a practical framework for directing projects through crisis and recovery. It covers project initiation, team leadership, planning, risk management, monitoring and control, and closure within demanding crisis conditions. These environments involve greater uncertainty, more complex team dynamics, faster change, increased communication demands and higher consequences when risk management or monitoring is inadequate. Applying sound fundamentals, clear structures and adaptive leadership enables professionals to achieve measurably better project outcomes under these pressures.

Participants examine each project lifecycle stage through a crisis and recovery lens, beginning with organisational vision alignment and stakeholder management. They then address team building under pressure, safe communication, conflict handling, and the fundamentals of project planning and scheduling. Risk management is considered alongside S-curve monitoring and earned value management, followed by structured project closure and hand-over. The course develops the knowledge, leadership tools and governance disciplines required to manage projects with excellence, regardless of external conditions.

This Operational Excellence in Project Management During and After Crisis training course will highlight:

  • Project initiation aligned with organisational vision and stakeholder management
  • Team leadership and team building under crisis pressure
  • Safe communication and conflict handling within project teams
  • Project planning and scheduling fundamentals for crisis conditions
  • Risk management, S-curve monitoring and earned value management
  • Structured project closure and hand-over
Why Choose Operational Excellence in Project Management During and After Crisis
Course Goals

What are the Goals?

The Operational Excellence in Project Management During and After Crisis Course aims to build comprehensive project management capability throughout the entire lifecycle — from initiation and team leadership to planning, risk management, monitoring, and closure, with particular emphasis on operational excellence during and following crisis conditions.

Upon completing this course, participants will be able to:

  • Describe organisational vision, mission, and strategy as the context for selecting and initiating projects
  • Define projects, project management, and the roles of project stakeholders, and apply principles for project startup and mission definition
  • Effectively select project managers and create, empower, and lead project teams capable of safe communication and conflict handling
  • Use project planning fundamentals, including work definition, sequencing, duration estimation, and acceleration techniques
  • Choose and apply suitable project communication tools to planning outputs
  • Estimate project costs, use risk management processes, tools, and techniques, and develop monitoring and control systems based on S-curves
  • Put change control systems into practice and apply principles for audit and meeting management
  • Create project baselines as the basis for measuring performance
  • Use Earned Value Management for project monitoring and progress reporting
  • Effectively close projects, including hand-over to operations, evaluation of success, and lessons learned

Who is this Training Course for?

This Operational Excellence in Project Management During and After Crisis training course is designed for:

  • Project Managers
  • Programme Managers
  • Portfolio Managers
  • Project Management Office Managers
  • Project Directors
  • Project Team Leaders
  • Operations Managers
  • Business Continuity Managers
  • Risk Managers
  • Change Managers
Learning Approach

How will this Training Course be Presented?

The Operational Excellence in Project Management During and After Crisis Course uses a structured learning approach aligned with the project lifecycle, progressing from organisational context and project initiation to team leadership, planning, risk management, monitoring, project closure, and evaluation. Each day focuses on a separate project management domain, while crisis and recovery considerations are incorporated throughout to make the learning directly relevant to demanding operational circumstances.

Practical discussions, the application of risk management tools, S-curve and EVM exercises, and project closure frameworks are embedded throughout, enabling delegates to relate project management fundamentals to the actual conditions encountered in crisis-affected project environments.

Delivery methods comprise:

  • Instructor-led sessions addressing project management fundamentals, team leadership, planning, risk management, monitoring, and closure
  • Project initiation and stakeholder discussions that apply alignment between vision, mission, and project selection within a crisis context
  • Team building and leadership sessions exploring project manager selection, delegation, safe communication, and conflict management under pressure
  • Project planning and scheduling sessions applying work definition, sequencing, duration estimation, and acceleration methods
  • Project closure and hand-over sessions applying the disciplines of hand-over, success evaluation, and lessons learned

The Course Content

Understanding the Starting Point

  • Organisation Vision, Mission & Strategy
  • What is a pandemic? What is a project? What is project management?
  • Project roles and stakeholders
  • How are projects selected?
  • Project start up: Initiation and understanding the project mission

The Project Manager’s Role, Responsibilities and Team

  • Selection of the Project Manager
  • Project team building and empowerment
  • Delegating with confidence
  • Safe communication with the project team
  • Safe project team leadership
  • Conflict handling

Project Planning and Scheduling

  • What is project planning?
  • What work has to be done?
  • In what order will the work be done?
  • How long will work take?
  • Who do we want to undertake the work, including acceleration techniques?
  • What tools can we use to communicate our plans?

Risk Management and Baselining

  • How much will the project cost?
  • Risk Management processes, tools and techniques
  • Designing the monitoring and control system using S curves
  • Introducing a change control system
  • Audits and other types of meetings
  • Baselining

Monitoring and Control, Evaluation, Reporting, Closure & Hand-over

  • The monitoring and control processes - overview
  • Understanding Earned Value Management to monitor projects
  • Reviewing what has been achieved and reporting progress
  • Project hand-over to operations
  • Has my project been a success?
  • Lessons learned
Recognition

Certificate

  • • Wallstreet Development Academy Certificate of Completion for delegates who attend and complete the training course.
Qualifications & Endorsements

Accreditation

PMI

Wallstreet Development Academy is an official PMI Authorized Training Partner (ATP). All applicable project management courses are pre-approved by the Project Management Institute, allowing participants to earn the necessary PDUs and Contact Hours for certification and recertification.

Collaborations

In Partnership With

Frequently Asked Questions

This course focuses on operational excellence in project management during and after a crisis. It connects the management of projects in challenging conditions with the achievement of organisational strategy. The central theme is maintaining a strategic focus across crisis and post-crisis contexts.
The course presents project management as a means of achieving organisational strategy. It focuses on aligning operational excellence in projects with broader organisational aims during and after a crisis. This strategic connection is reflected directly in the course subtitle, Achieving Organisational Strategy.
The course is relevant to professionals interested in project management, operational excellence and organisational strategy in crisis-related contexts. It may be particularly applicable to people involved in managing or supporting projects during periods of disruption and recovery. No specific job roles or entry requirements are provided in the course information.
In the context of this course, operational excellence links the management of projects during crisis conditions to the achievement of organisational strategy. The focus suggests that project activity should remain connected to broader organisational aims despite disruption. The course also extends this perspective into the post-crisis period.
You will explore how operational excellence in project management relates to organisational strategy. The course considers project management both during a crisis and in the period that follows. Its stated focus is on supporting strategic achievement through effective project management.
Yes, the course explicitly addresses project management during and after a crisis. This means its scope includes the crisis period as well as the subsequent operating environment. Both contexts are considered through the lens of operational excellence and organisational strategy.
The course aims to strengthen understanding of operational excellence in project management during and after crisis. It also supports a more strategic perspective on how projects contribute to organisational goals. Specific tools, techniques or competency frameworks are not listed in the provided course information.
The main intended outcome is a clearer understanding of how operational excellence in project management can support organisational strategy during and after crisis. The course brings together crisis-aware project management and strategic organisational achievement. More detailed learning objectives are not included in the provided course information.