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Strategic Crisis Management, Incorporating Security & Major Emergency Response

Essential Skills for all Emergency Responders

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Why Choose Us

The Strategic Crisis Management, Incorporating Security & Major Emergency Response training course prepares leaders, emergency coordinators and decision-makers to manage high-pressure incidents with clarity and authority. It develops the advanced capabilities needed to assess threats, establish control and lead teams through complex, multi-layered emergencies. By integrating strategic crisis planning, security leadership and major emergency response, the course addresses incidents threatening people, assets and organisational continuity. Participants learn to balance long-term organisational goals with urgent emergency demands while maintaining operational integrity and reducing risk.

The course emphasises analytical thinking, authentic leadership behaviour, psychological readiness and rapid decision-making during critical incidents. Advanced communication techniques, strategic frameworks and scenario-based learning help participants interpret developing crises and respond confidently. Real-life case studies, interactive exercises and structured activities develop the practical ability to apply crisis management principles under pressure. Through early detection, effective coordination and disciplined leadership, CMT and ERT leaders understand how small decisions influence major outcomes and organisational resilience.

This Strategic Crisis Management, Incorporating Security & Major Emergency Response training course will highlight:

Assessing threats and establishing control during rapidly escalating crises
Integrating strategic crisis planning, security leadership and major emergency response
Aligning organisational goals with urgent operational requirements
Applying analytical thinking, psychological readiness and rapid decision-making
Using advanced communication techniques and strategic crisis frameworks
Leading Crisis Management Teams and Emergency Response Teams under pressure

Why Choose Strategic Crisis Management, Incorporating Security & Major Emergency Response

Course Goals

What are the Goals?

This Emergency Response & Crisis Management Course aims to enhance the strategic capabilities needed for successful crisis leadership, emergency coordination, and business continuity. Upon completing this training course, participants will be able to:

Develop a solid strategic grounding in the principles of crisis and emergency management
Establish and sustain emergency response frameworks that align with organisational objectives
Recognise and reduce damaging leadership behaviours that escalate crisis situations
Use established crisis leadership methods to enhance outcomes, performance, and control
Apply the Incident Command System (ICS) to facilitate communication and coordination
Plan and conduct practical simulation exercises that assess readiness and resilience
Use advanced communication and decision-making tools in high-pressure events
Enhance analytical and psychological preparedness to lead amid uncertainty

Who is this Training Course for?

This Strategic Crisis Management, Incorporating Security & Major Emergency Response training course is designed for:

Crisis Management Directors
Emergency Response Managers
Security Managers
Business Continuity Managers
Risk Management Professionals
Health, Safety and Environment Managers
Operations Managers
Incident Management Team Members
Corporate Communications Managers
Senior Executives and Decision-Makers

Learning Approach

How will this Training Course be Presented?

This Emergency Response & Crisis Management Course uses an experiential, interactive approach designed to reflect real-life crisis situations. Its structure enables participants to develop the theoretical knowledge and practical competence required to handle emergencies with confidence.

The training is delivered through:

Practical case studies examining both effective and unsuccessful responses to crises
Group dialogue and cooperative workshops that strengthen shared learning
Simulation-led crisis activities and role-play to practise decision-making under pressure
Self-evaluation tools that develop individual preparedness and confidence in leadership
Multimedia presentations that clarify complex frameworks and response structures
Detailed course resources that support implementation after the training

Through the combination of structured instruction and dynamic activities, participants complete the course prepared to manage emergencies with strategic foresight, resilience, and decisive leadership.

The Course Content

Evaluate, Mitigate and Responding to Challenges

Understanding Strategic Crisis Management
Consider the complete range of risks to your organisation
CMT and ERT - Roles & Responsibilities
Issues management, master this before it becomes a Crisis
Who Else Should be Involved (Internal + External)?
Nine deadly Leadership behaviours & Six winning strategies
Understanding 'denial-curve' and 'group-think' syndromes

Planning & Security – Who and What Else Should be Considered

Security Management & Asset Protection
Case Studies, why some companies fail, and others survive
Based on the previous module, self-evaluation questionnaire
Developing, improving & implementing Emergency Response Plans
Business Continuity Management (BCM) Strategies
Case Study and Workshop

Crisis Communications & Incident On-Scene Management

Incident Command Systems (ICS)
On Scene Crisis Management, essential elements for success
Emergency Communication Centres, avoiding the ten most common mistakes
Reputation Management - Managing Social Media
Press Conference & step by step guidance on how to conduct TV interviews
Case Study
Exercise: Crisis Communications Strategy

The Human Factor – What Can Go Right and What Can Go Wrong?

Alerting and Warning
Evacuation Strategies
Major Incident Simulation - Role Playing Workshop
Psychological & Welfare concerns in Crisis Management
How to improve staff morale and confidence in the process
Questionnaire, are your batteries in good condition
Corporate Case Study – when the board get it wrong

Crisis Management Plan Testing, Training and Exercising

Case Studies x 2 with the same root cause, are we learning?
Exercises: a programme of learning and of validating plans and procedures
How to get advantageous results from an exercise
Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
Critique report writing, executive summaries and key recommendations
Closing the loop. Implementing recommendations, continuing the process

Recognition

Certificate

• Wallstreet Development Academy Certificate of Completion for delegates who attend and complete the training course.

Collaborations

In Partnership With

Frequently Asked Questions

This course focuses on strategic crisis management in the context of security and major emergency response. It brings these connected areas together for emergency responders. The emphasis is on essential skills relevant to managing crises and responding to major emergencies.

You will learn about strategic crisis management and its relationship with security and major emergency response. The course is designed to develop essential skills for emergency responders. Specific learning objectives or agenda topics are not provided in the available course information.

Yes, major emergency response is a central part of the course. It is addressed alongside strategic crisis management and security. This combined scope is intended to support the essential skill needs of emergency responders.

The course aims to build essential skills for emergency responders working with crises, security concerns and major emergencies. Its focus suggests an integrated understanding of these three areas. The course information provided does not list individual competencies or practical exercises.

The course is intended for emergency responders who need essential crisis management skills. Its broad focus makes it relevant to professionals involved in security or major emergency response. No specific job roles or entry requirements are stated in the course information provided.

Security is treated as an integral part of the course’s strategic crisis management focus. The training connects security considerations with the wider demands of major emergency response. Detailed security topics are not specified in the provided course material.

The course is framed around crisis management at a strategic level rather than presenting emergency response as an isolated activity. Its title connects strategic management with security and major emergency response. The available information does not specify particular strategic frameworks or models.

The course presents crisis management, security and major emergency response as related areas of professional practice. Strategic crisis management provides the overarching focus, while security and emergency response form key parts of the course scope. This integrated approach reflects the range of issues emergency responders may need to consider.